How to Protect Yourself from Rental Scams

Couple walking down street looking at apartments.

Scammers are everywhere. If you need something, it's safe to assume there's a scammer out there thinking of ways to exploit that need to their own benefit. And finding a place to live is no different.

Rental scams can be costly (and more than a little heartbreaking). If you're in the market for a new apartment, consider these popular scams and how you can avoid them:

Most common rental scams

Fake apartment listings

You shouldn't believe everything you see online and that includes apartments for rent.

It's incredibly easy for scammers to post apartments for rent that don't exist or aren't theirs to rent. They may steal photos and descriptions of real apartments or simply make the whole thing up.

The goal is to get you to pay an application fee or possibly even a deposit and first month's payment, all for an apartment that doesn't really exist.

Duplicate listings

What if the apartment is real and it really is for rent, but the contact info in the ad takes you to a scammer?

That's the gist of a duplicate listing scam. The scammer uses a real property that's being advertised for rent, but swaps in their contact info and posts the ad themselves. 

Being a diligent renter, you go to the property and see that it's "real" and definitely for rent. You pay the scammer, but never get a key, later finding out that they had no authority to rent you the apartment in the first place.

Bait-and-switch

Bait-and-switch is a common scam across basically every industry. It's when you use the allure of one high value item or absurdly good sale to get people in the door, and then claim that the deal isn't available anymore or the item is sold out, and try to get them to buy something else.

In the rental world, this is advertising a highly desirable property (great location, great price, all new, etc.), but when a prospective renter comes to see the property, you tell them that they just missed their chance and pressure them into agreeing to rent a different (less desirable) property.

The dream apartment may never have existed, but the idea that units are going quickly can trick people into signing a lease on a property they wouldn't have considered otherwise.

Sublease scams

A sublease is when a renter (not the owner) rents out a property to another tenant. It can be a good alternative to breaking a lease if the original renter's circumstances change unexpectedly. Typically, the landlord needs to agree to allow the sublease.

But what if you agreed to sublease an apartment from someone who's not even a tenant of that apartment? Given the fast moving and unplanned nature of most sublease situations, it may seems reasonable to agree and pay for a sublease with little to no paperwork, which is how scams happen. 

Lockout scams

You find a good apartment. You even get a tour and meet the landlord. You agree to sign a lease and hand over your deposit and first months' rent. The only thing left is for the landlord to give you a key to the apartment. Except...that never happens. 

Over and over, the landlord makes excuses for why they haven't been able to provide keys to the apartment. And that's because they don't intend to ever give you a key. They keep your money and you get nothing.

Identity theft scams

Credit checks and background checks may feel like a normal part of the apartment application process, but when a landlord asks for personal information upfront, before you've even seen the property, that's a huge red flag. Scammers can use that personal information to steal your identity.

How to avoid rental scams

While the details of all these rentals scams can change, the basic ways that you can protect yourself are fairly consistent:

  • Verify both the property and the landlord. Ads can be fraudulent. Look up the property. See it with your own eyes. Look up the landlord or rental management company. Verify that they exist outside of the ad.
  • Don't rent sight unseen. Get a tour of the apartment. Don't rent something based off of pictures alone and be especially wary of landlords that attempt to pressure you into paying money before you can see the apartment.
  • Consider the market. Is the rent significantly lower than other comparable apartments in the area? That might be exciting, but it's a big red flag. Everything that potentially makes the property seem like a unicorn and too good to be true are reasons for caution.
  • Don't use unsecure payment methods. If a landlord demands that you make payments in cryptocurrency, cash, or wire transfer, that's a major red flag, because there's no way to recover those payments if the property is a scam. Stick to check, credit, or ACH.
  • Be cautious when providing personal information. Don't hand out your Social Security number, bank info, birthdate, or anything else before you've verified that the property is real and the landlord is on the up and up. 

Finding a good apartment is stressful enough without having to worry about scammers taking you for a ride. Don't let that stress keep you from being cautious, or else you could find yourself paying for an apartment that doesn't exist.

Worried about a possible eviction? MMI offers free eviction counseling to help you understand your rights as a renter and potentially find a solution that keeps you in your home.

Tagged in Financial scams, Renting

Jesse Campbell photo.

Jesse Campbell is the Content Manager at MMI, with over ten years of experience creating valuable educational materials that help families through everyday and extraordinary financial challenges.

  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.