Request an Appointment with a Disaster Recovery Expert

Guidance and Support for Survivors of Disasters

Ready to connect with a financial disaster recovery expert? Fill out this brief form and we'll contact you to start your session or schedule a time to begin.

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FREQUENTLY ASKED QUESTIONS

Here are a few of the questions we get most often. If you have a specific question not covered here, please feel free to give us a call or submit your question through the form.

Do you offer disaster relief financial aid?
No. Project Porchlight is an MMI program that supports disaster survivors through counseling, application assistance, creditor mediation, and resources or referrals, but we do not provide financial aid.
Is there a cost to use disaster recovery counseling?
No. Thanks to a generous grant from a major foundation, Project Porchlight is provided to survivors at no cost to them, for a limited time.
How do I access Project Porchlight's online learning portal?
If you've already begun your counseling with a Porchlight counselor, you can use the account information provided to access the online learning portal found here.
How long does a typical counseling session last?
The initial intake counseling session of anywhere from 45 to 90 minutes. Monthly check-in coaching sessions can range from a few minutes up to an hour, depending on your needs.
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  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
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    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
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    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.