Nonprofit Student Loan Debt Management Counseling

Are you on the most affordable student loan repayment plan?

Student loans are complicated. Federal student loans come with a variety of deferment, forgiveness, and repayment plan options. It can take a lot of time and effort to figure out which option is best for your situation.

Luckily, we can do the hard work for you. In just a few minutes, we can show you your:

Lowest possible monthly payment
Lowest possible total payment
Fastest possible payoff
Loan forgiveness and cancellation opportunities

Simply provide your specific loan and budget information and we'll do the rest.

What is student loan counseling?

Student loan counseling is an opportunity to work with an expert to determine how to effectively tackle your student loans. By analyzing your loans, income, and goals, our experts can find the best repayment plan and strategy for your needs.

You’ll leave your student loan counseling session with a clear understanding of your options, including which option will save you the most money, as well as the tools needed to put your chosen option into action.

Is student loan counseling right for me?

Student loan counseling is a great fit for a lot of student loan borrowers, but it may not be the best first step if you’re dealing with other financial challenges.

You should seek a student loan counseling session if:

You have federal student loans

Private student loans simply don’t have the same payment options available as federal student loans. If your loans are private and you’re struggling to make your monthly payments, consider working with a credit counselor for free to overhaul the other elements of your budget.

Your mortgage/housing situation is in good shape

Your housing needs should take priority over your student loans. If your mortgage is delinquent, MMI offers free foreclosure counseling to help you work with your mortgage servicer and find the best solution to your situation.

You have a reasonable amount of credit card debt

If you’re juggling both student loan debt and credit card debt, you may find it easier and more productive to target the credit card debt first.

You're current on your non-student loan debts

If you’re falling behind on your other debts, those should be your focus. You simply have more options for dealing with non-student loan debt. A debt management plan, for instance, can help you be out of credit card debt completely in less than five years, making student loan debt substantially easier to manage.

You’re frustrated with your current payment plan

If the rest of your financial house is in order and you’re ultimately just fed up with how much of your monthly budget is swallowed up with federal student loan payments, a student loan counseling session is exactly right for you.

Woman looking at tablet while her dog peers over her shoulder.

Student loan counseling begins by creating a free online account and entering your income, tax filing status, family size, and goals for your student loan payments.

You'll be asked to upload a copy of your student loan file (NSLDS) and complete a brief questionnaire. We'll use this information to provide free student loan recommendations, including which repayment plans best fit your situation and your goals. We'll also provide DIY tools and resources to begin the application process.

Optional for-fee services are also available to help you take action if you need additional support.

Get started

Couple reviewing their finances together.

1. Grab your computer

The online portal is best experienced on a laptop or desktop browser.

2. Find your FSA ID and password

We can use the FSA database to gather the most accurate information about your student loans.

3. Figure out your annual income

The easiest way to figure out your income is with last year's income tax return.

Start online counseling

Is there a fee for student loan counseling?

A complete online analysis of your student loans, including plan recommendations and a DIY action plan, is completely free. Additional support with document preparation and submission is available for $39.95 and full one-on-one counseling with a live student loan expert is available for $189.95.

Can you help me with my private student loans?

The majority of available student loan programs are restricted to federal student loans. If you don’t have federal student loans, we recommend that you tackle your other debts with a free credit counseling session instead.

Can you help me if my student loans are in default?

Loan rehabilitation programs are available for federal loan borrowers who have become delinquent. If eligible, we can help you enroll in one of these programs and bring your loans back out of default.

Do you offer refinance or consolidation loans?

MMI is not a lender. We do not provide loans or refinance existing loans.

Should I prioritize student loans or credit card debt?

Every situation is different, but if you're struggling with a variety of debt, you likely have more options to deal with your credit card debt, including a money and time-saving debt management plan. Start there.

How do I find my FSA ID and password?

You'll need your FSA ID and password to download a copy of your student loan file (NSLDS). If you don't know your ID or password, visit StudentAid.gov for help recovering your login information.

Better Business Bureau

MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
Financial Counseling Association of America

MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
Trustpilot

MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
Department of Housing and Urban Development

MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
Council On Accreditation

MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
National Foundation for Credit Counseling

MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.