Helene Raynaud

Senior Vice President of Housing Initiatives

Helene Raynaud is MMI’s Senior Vice President of Housing Initiatives, where she leads the development of new homeownership and financial capability partnerships and programs.

Prior to joining the MMI Team in 2023, Helene was the President and CEO of CCCSMD, a regional credit and housing counseling agency headquartered in Maryland, for eight years. During her tenure, CCCSMD significantly expanded its efforts in providing affordable homeownership opportunities to clients and became a National HUD Intermediary, overseeing a network of HUD-approved housing counseling agencies.

Helene worked at the National Foundation for Credit Counseling (NFCC) for 10 years and has vast expertise in strategic planning, program and partnership development, and fundraising. Helene is a member of the Mortgage Bankers' Consumer Affairs Advisory Council and HUD's Housing Counseling Federal Advisory Committee. She recently served as Board Chair of The Maryland Consumer Rights Coalition (Economic Action Maryland), the only Maryland-based organization solely focused on improving the financial rights of working families, and served as Board Treasurer for the Cooperative Processing Resources (CPR), a global provider of counseling software solutions.

Helene's areas of expertise include financial planning for single parents, personal finance for parents of children with disabilities, new immigrants navigating the U.S. financial system, strategy and implementation of housing initiatives, and nonprofit management. She is available for speaking engagements throughout the United States and can be booked by contacting Thomas Nitzsche at 404-490-2227.

Better Business Bureau

MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
Financial Counseling Association of America

MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
Trustpilot

MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
Department of Housing and Urban Development

MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
Council On Accreditation

MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
National Foundation for Credit Counseling

MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.