Michelle Jones

Chief External Affairs Officer
Michelle Jones

As Chief External Affairs Officer, Michelle Jones provides the vision and leadership behind MMI’s ongoing commitment to developing new programs, services, and partnerships that address emerging consumer issues.

With a background in mental health, including a master’s degree in clinical psychology, Michelle has always been passionate about developing solutions that promote personal and community wellness. While serving as Chief Business and Development Officer at Clearpoint Credit Counseling Solutions, she was integral to the creation and launch of numerous programs designed to stabilize and support underserved communities, including military veterans and Hispanics.

Active in the local community, Michelle presently serves on the Leadership Council of Zoo Atlanta and is a founding board member of Project Light, a nonprofit accelerating racial equity efforts across Atlanta. She is an alumna of Leadership Atlanta’s class of 2020 and was named one of Atlanta Business Chronicle’s “40 Under 40” community leaders in 2010.

In her role as Chief External Affairs Officer, Michelle oversees MMI’s business development, marketing, fundraising, training, community education, and industry relations teams.

  • MMI is a proud member of the National Foundation for Credit Counseling (NFCC) National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.
  • Council on Accreditation - official seal Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.