Client Bill of Rights 

We pledge that our clients have the right to:

  • Prompt service for money management counseling based on their financial situation,
  • Treatment with dignity and respect,
  • Be actively involved in a comprehensive assessment of their financial situation including an appropriate action plan,
  • Express dissatisfaction through our problem resolution process,
  • Discontinue their relationship with our agency at any time,
  • Ask questions and to have concerns addressed.

Money Management International, Inc. serves all members of the community. We do not engage in the practices of discrimination in the selection and participation of clients in our programs or services on the basis of race, color, creed, religion, gender, marital status, national origin, ancestry, age, disability, workers’ compensation status, veteran status, affectional or sexual orientation, gender identity or expression, or any other characteristic protected by all applicable federal, state and local laws and regulations.

  • MMI is a proud member of the National Foundation for Credit Counseling (NFCC) National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.
  • Council on Accreditation - official seal Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.